Shipping & Returns
Flat Rate shipping. Shipments are mailed either USPS or UPS usually within 24 hours. Delivery speed will depend upon the mailing service. Typical mailing schedule will be between 3 and 14 days based on external policies.
Any lost or stolen packaging will to be taken up with the direct mail carrier. Holdi-Locks is not responsible for any lost or stolen packages.
Return & Exchange Policy
Refunds are available up to 15 days post purchase less shipping. There will be a restock fee of 20%. Any unused or broken items are to be disposed of by the customer with no need to send back. If there is an issue with your order you are to email email@example.com and request a formal refund. Exchanges are offered at 50% off.
If you have any further questions please email firstname.lastname@example.org