Shipping & Returns
Shipping Policy
Flat Rate shipping. Shipments are mailed either USPS or UPS usually within 24 hours. Delivery speed will depend upon the mailing service. Typical mailing schedule will be between 3 and 14 days based on external policies.
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Holdi-Locks® is not responsible for any lost, undelivered, or stolen packages.
Return & Exchange Policy
Refunds are available up to 15 days post purchase less shipping. There will be a restock fee of 20%. All items can be repurposed by the customer with no need to send back. View YouTube channel for alternative uses. If there is an issue with your order you are to email info@holdilocks.co and request a formal refund or a delivery of any missing item. This will include an explanation of the problem in detail. With your feedback, future products can be more suited to your needs. Exchanges are offered at 50% off.
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If you have any further questions please email info@holdilocks.co